Notify us of your travel plans.
You’re all packed and ready to go on your next vacation. We want you to enjoy your time away and still offer you the same debit card fraud protection you have come to trust from Members First. Notify us of your travel plans and we can do just that!
Currently, if Members First detects transactions from an unfamiliar location, we may assume your debit card is being used fraudulently and shut it off. Notifying us you’re traveling allows us to adjust your debit card’s specialized filters, which help to prevent identity theft and unwanted usage, while allowing you the freedom to use your debit card how you want.
You can notify us of your plans by logging in to Online Banking, choosing Manage My Card, and selecting Debit Card Travel Notice. Complete the form and it will be directed to our Deposit Services team. Or, if you prefer, give us a call at (603) 622-8781 or toll-free at 1 (800) 860-3832.
Here are some tips for using your debit card abroad:
- Confirm your withdrawal limits
- Check our ATM locator to see if there are surcharge-free ATMs at your destination
- Review your PIN – many foreign ATMs only support four-digit PINs that don’t start with zero
- Debit cards can get stolen – it is always best to have a second form of payment available
If you’d like to learn more about your Members First debit card and the additional protections we offer such as Card Valet and MasterCard identity theft alerts, click here.
Enjoy your trip!