How can we help you?
Secure Chat & Text
Use our secure chat and text services to speak with a representative during regular business hours:
Our chat can be accessed through the pop-up on the bottom right of your screen. If you do not see a pop-up, refresh your screen by going to our main page. You should see Ember pop-up inviting you to chat.
You can also send us a text at 603-836-9003 and we'll be happy to respond as available. We recommend saving us as a contact so we'll just be a few taps away.
If contacting us via either of these methods after hours, we will get back to you as soon as possible the next banking day.
Call
Check balances and activity and make transfers 24/7:
Local (603) 641-2499 | Toll Free (877) 641-2499
Report a lost or stolen card:
Inside the U.S. (800) 472-3272 | Outside the U.S. (973) 682-2652
Help with electronic banking services or to speak with us during regular business hours:
Local (603) 622-8781 | Toll Free (800) 860-3832
Email
Send sensitive information and attachments safely and securely:
Secured Email
Mail
PO Box 896
Manchester, NH 03105
Fax
Member Service: (603) 641-2450
Lending: (603) 641-2493
Contact Form
Submit general inquiries during regular business hours: