Meet Ember: Your New Members First Credit Union Contact!
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Hi there! I’m Ember, the spark at the heart of Members First Credit Union. My name comes from the middle letters of “Members,” and just like an ember, I’m here to light the way when you need assistance.
I’m not a robot or AI—I’m your guide to getting quick, direct help from the friendly Members First team. Whether you have a question about your account, need help with a service, or just want to chat, I’m here to connect you with real Members First employees who have the answers you need.
Here’s what you can do with me:
- Secure Chat: Get your questions answered by a Members First employee right from our website.
- Text: Need to ask something on the go? Text me at our main number 603-622-8781, and I’ll make sure your question reaches the right person.
- Video Chat: Get face-to-face assistance from your Members First team as if you were right in the branch. We can even assist you by co-browsing with you on your computer to help you navigate your Online Banking.
Stay Connected Your Way
I also have a separate number 603-518-6949 to let you know about things that are happening in and around our branches! Stay opted-in to get notifications about:
- Branch Closures
- Fraud Trends
- Special Events
- And even marketing messages, so you never miss out on a great offer!
I’m here to make managing your money simple, fast, and personal—just like it should be.
My friends at Members First suggest adding me as a contact in your phone, saving both numbers 603-622-8781 and 603-518-6949 with my photo. Here’s an image you can right click and save or long press and save:
Find me on the site and click the chat bubble to start chatting, texting, or signing up for notifications. I can’t wait to help you make the most of your MFCU experience!