Careers

Would you like to work at Members First?

Members First is not only a great place to bank, it's a great place to work! We offer a competitive salary, excellent benefits for full-time employees that include Medical, Dental, Vision, 401K plan, Life Insurance, FSA account, HRA account, Short and Long Term Disability Coverage, paid time off, and a day off for your birthday!

Members First Credit Union is an equal opportunity employer.


Mortgage Loan Originator

Members First Credit Union is seeking a self-driven, detail-orientated individual to originate mortgages in the Greater Manchester area.

Essential Duties and Responsibilities

Responsibilities include originating first mortgage and home equity loan products, pre-qualifying members based on credit profiles and developing relationships with local professionals including: Realtors, Mortgage Brokers, CPAs, Attorneys and other referral networks within our field of membership.

Prerequisites:

Two years of mortgage origination experience and FNMA Desk Top Origination experience is required, as well as a strong working knowledge of PC based mortgage platform. NMLS and valid driver’s license is required. This is a commission-based position.

Please forward resume by mail or email to (no phone calls please):

Rachel Therrien, Mortgage Manager
Members First Credit Union
44 Bridge Street
Manchester, NH 03101
rtherrien@membersfirstnh.org


Call Center Representative - Manchester

Members First is seeking a full time Call Center Representative at our branch on 44 Bridge Street, Manchester.

Job responsibilities include, but are not limited to:

  • Answer incoming calls in a professional and timely manner
  • Assist members with all online services and debit card services
  • Help identify products and services that best fit member needs
  • Assist members with day-to-day transactions, balance inquires and resolve problems
  • Respond to member inquires and requests in a timely manner
  • Assist members with consumer loans and related services
  • Participate in community and business related events

Prerequisites:

  • Demonstrated accuracy and competence in basic math skills
  • Proficiency in Microsoft Office programs
  • Must have excellent phone and customer service skills
  • Possess excellent verbal and written communication skills
  • Be able to multi task in fast-paced environment
  • Demonstrated success in maximizing sales and service opportunities
  • Lending experience preferred, but not required

Please forward resume by mail or email to (no phone calls please):

Rebecca Cote, Call Center Manager
Members First Credit Union
44 Bridge Street
Manchester, NH 03101
rcote@membersfirstnh.org



Financial Service Associate - Manchester

Members First is seeking a full time Financial Service Associate at our 200 Union Street, Manchester branch. The Financial Service Associate handles a broad range of member transactions and acts as backup to the Assistant Branch Manager.

Essential Duties:

  • Supervise and perform all duties in compliance with credit union policies and procedures
  • Provide leadership, guidance, and training to office personnel, as assigned by branch manager
  • Ensure complex member inquiries and requests are resolved promptly and appropriately
  • Assist members with consumer loans and related products and services
  • Perform duties and responsibilities of branch manager in his/her absence
  • Assist branch manager in the completion of branch balancing, monthly audits and reports
  • Contribute to and attend all office/departmental training sessions and organizational meetings
  • Attend community events on behalf of the credit union
  • Fill in and perform position duties at other offices as needed

Prerequisites:

  • Demonstrate accuracy and competence in basic math skills/cash handling
  • Proficiency in Microsoft Office programs
  • Demonstrated ability to communicate clearly and effectively
  • Demonstrated success in maximizing sales and service opportunities
  • Lending experience preferred, but not required

Education:

  • Minimum High School Diploma or GED

Please forward resume by mail or email to (no phone calls please):

Cynthia McCormick, VP Retail and Operations
Members First Credit Union
44 Bridge Street
Manchester, NH 03101
cmccormick@membersfirstnh.org



Members First Credit Union is an Equal Employment Opportunity Employer. Successful candidates may be asked to complete a drug/alcohol screen, pass a background screening, and present information supporting their ability to work in the United States in accordance with the Immigration Reform and Control Act of 1986.

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