Most fraud attempts start with something that looks completely ordinary. A text message about a delivery. An alert about a suspicious charge. A phone call that seems to come from a trusted organization. As financial institutions strengthen protections, scammers adjust their tactics and find new ways to try to access personal information or accounts.
That’s why awareness matters.
March is Fraud Prevention Month, and at Members First Credit Union we’re using this time to help members understand the types of fraud attempts we’re seeing right now. When you know what to look for, you’re better prepared to protect yourself.
Financial institutions like MFCU have a unique vantage point. By monitoring activity across thousands of accounts and transactions, we can often see patterns forming before they become widely known. While fraud tactics change frequently, a few common themes have emerged recently.
Here are several fraud trends our team is currently watching.
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One of the most common tactics today involves scammers pretending to be a trusted organization.
In many cases, the message may appear to come from a financial institution, government agency, delivery service, or even a company you regularly do business with. The goal is usually to create urgency, encouraging you to click a link, share information, or take immediate action.
These messages may arrive by text message, email, or phone call, and they often look convincing.
A good rule of thumb: if you receive a message about your account that asks you to provide personal information or act quickly, pause and verify it directly with the organization before responding.
“To quote Benjamin Franklin: ‘an ounce of prevention is worth a pound of cure.’ Taking a few moments to pause and determine the validity of a request will pay dividends in the long run," said Members First Risk Manager Brian Van Dyke.
If you're interested in how financial institutions work to protect member information behind the scenes, you can read more in our post on why data privacy matters in banking.
Fraud That Begins With a Text Message
Text message scams—sometimes called “smishing”—continue to increase. These messages often claim there is an issue with an account, a suspicious transaction, or a delivery problem.
The goal is usually to prompt you to click a link or respond with sensitive information.
Because text messages feel immediate and personal, scammers rely on people reacting quickly without taking time to verify the message.
If you receive a text about your financial accounts that seems unusual, it’s best to contact the institution directly using a trusted phone number or website rather than responding to the message.
Members can also review helpful resources on fraud and identity theft protection to learn more about protecting personal information and recognizing common warning signs.
Online Account Takeover Attempts
Another growing concern involves attempts to gain access to existing online accounts.
This type of fraud may start with stolen login information, deceptive messages designed to capture passwords, or attempts to trick individuals into sharing verification codes.
Once someone gains access to an account, they may try to move money, change contact information, or attempt other unauthorized transactions.
Strong passwords, secure devices, and paying attention to unexpected login alerts can help reduce this risk. Taking steps to safeguard your personal information online is an important part of financial security.
Payment Scams That Create Pressure
Some scams involve convincing individuals to send money quickly, often under stressful or emotional circumstances.
These situations may involve someone claiming to need urgent help, a request tied to a supposed problem with an account, or instructions to move money to “protect” it.
A common thread in these situations is pressure to act immediately. Taking a moment to pause and verify the situation with a trusted source can prevent many of these scams from succeeding.
Awareness Is Your First Line of Defense
While fraud tactics continue to change, awareness remains one of the most effective ways to prevent it.
If something about a message, phone call, or request doesn’t feel right, trust your instincts and verify it before taking action.
Financial institutions, including Members First Credit Union, will never ask for sensitive information in an unsolicited message or pressure you to move money quickly.
If You Suspect Fraud, Contact Us Immediately
If you notice suspicious activity on your account or receive a message that claims to be from Members First but doesn’t seem legitimate, please contact us right away.
Acting quickly can help prevent further unauthorized activity and protect your account.
You can find helpful information and guidance on our Fraud & Identity Theft Protection page, or reach out to our team directly if you have concerns.
Our team is here to help.